Product training
Positioning of product in the product portfolio.
Features benefits and key advantages.
Comparison with competitors.
Insurance guidelines.
Warranty information and guidelines.
Road side assistance guidelines.
Product launch event management.
Content creation.
Work book creation.
Test drive management.
Sales Process Training
We follow an eight step for Commercial Vehicle and six steps for Passenger Vehicle approach for Sales Process Training which starts with creating awareness of the product, through lead generation and ends with closure of the deal.
We offer Sales Process Training in following areas
Brand awareness.
JD Power guidelines.
Tele marketing skills.
Technology.
Manpower profiling at dealerships.
Technical product and competition evaluation.
Functional training.
Induction program.
Mystery shopping.
On the job coaching.
Skill contests.
Post training facilitation.
Customer service skills.
Customized solutions for the dealer owners – Business Enterprise Management.
Effective selling skills.
Leadership
Leadership Development Program.
Negotiation skill.
Stress management & Time management skill.
Team building skills.
Creativity, Problem Solving and Decision Making.
Interviewing skills.
Effective business communication, Transnational Analysis.
7 Choices.
Management Development Program.
Soft Skill Training
Corporate grooming & etiquette.
Customer care and service excellence.
Presentation skills.
Interpersonal skills.
Coaching and feedback including OJT.
Influencing skill.
Behavioral and soft skills training impacting the quality of work and life.